Respond
Website Chat, Forms & QR: Turn website visitors into real conversations.
Put Aria on your website as a branded chat, and send every form submission and QR-code scan into the same Intake. Visitors get answers about your real inventory, and your team gets a qualified lead instead of a bare email address.
- Branded website chat
- Forms with consent capture
- Trackable QR codes
Example: a Riverton Motors vehicle page for a used 2020 F-150 XLT with the Aria chat open. The shopper asks whether the price is negotiable; Aria gives the listed price, offers to connect a salesperson and suggests a Thursday test drive. Side notes show a QR scan from a window sticker, a form sent to Intake and a booked test drive.
The problem at your store
Most visitors leave without saying a word
Most website visitors leave without contacting the store. Static forms land in a shared inbox, and QR codes on window stickers or at events go untracked.
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Silent website traffic
Shoppers browse your inventory at night and on weekends, then leave because nobody is there to answer a quick question.
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Forms that wait for a callback
A bare name and email lands in a shared inbox and waits for someone to find time to call back.
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QR codes nobody can track
Codes on window stickers, in the service lane or at events don’t tell you which one started a conversation.
What the research says Industry research, not QualiFlow results.
71%
of vehicle buyers went into the process with an open mind, unsure which vehicle they would buy
63%
of buyers said a mix of online and in-store steps would be ideal, compared with 28% who want it all online
Capabilities
Every way in leads to one Intake
Chat, forms and QR codes all feed the same screening and the same customer record, so nothing waits in a side inbox.
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A branded chat widget
Your logo, your greeting and the Aria agent you choose, with “Powered by QualiFlow” shown by default.
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Inquiry forms built for dealerships
Validation, consent capture and accessible errors, and every submission is screened like any other lead.
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QR codes for the lot and beyond
Codes for window stickers, the showroom, the service lane and events link to a form, survey or tracked link.
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Private by design
Each visitor sees only their own chat, and no secret keys sit in your website code.
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The right destination
Job applications and vendor pitches go to the right place, not to your sales team.
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Source tracking
Referral and campaign (UTM) data stays with every lead, so you know which page, sticker or campaign started the conversation.
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A short embed snippet. Add the chat to your site, then set the greeting and agent in Aria Lab.
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No invented discounts. Visitors get the listed price and real availability from your verified inventory.
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Consent recorded with the lead. Tracked per channel and purpose, with its source.
How it works
From a website visit to a test drive
Whether a shopper opens the chat, fills out a form or scans a sticker, the path is the same.
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A visitor reaches out
They open the chat, submit an inquiry form or scan a QR code on a window sticker.
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Intake screens it
Spam, job applications and vendor pitches are routed away. Real shoppers join the right customer record, source included.
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Aria answers from inventory
Real availability and listed prices, plus an offer to connect a salesperson for anything else.
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A test drive gets booked
The salesperson sees what the shopper asked and exactly where the conversation started.
The window sticker that started a test drive
Picture a shopper walking the used lot at Riverton Motors, a fictional dealership, on a Sunday afternoon, after the sales team has gone home.
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Sunday, 4:05 PM
The shopper scans the QR code on the window sticker of a used F-150, and a chat with Aria opens on their phone.
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4:06 PM
They ask if the price is negotiable. Aria gives the listed price, doesn’t invent a discount and offers to connect a salesperson.
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4:08 PM
The shopper books a Thursday 6:30 PM test drive.
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Monday morning
The salesperson sees the shopper came from the lot sticker on that specific truck, with the question they asked.
Example: a Riverton Motors window sticker for a used 2020 F-150 XLT, listed at $34,990, with a QR code labeled Scan to chat. Next to it, the chat that opened: the shopper asks if the price is negotiable, Aria gives the listed price and offers a salesperson, and a Thursday 6:30 PM test drive is booked.
What you can measure
See which pages and stickers start conversations
Every lead keeps its source, so you can compare chat, forms and each QR code by the appointments they produce.
- Conversations by source: website chat, forms and each QR code
- Referral and campaign (UTM) data kept with every lead
- From conversation to appointment set, showed, sold and delivered
- Filters by location, channel and customer language
The report shows demo data for a fictional store. Your numbers come from your own website, forms and codes once they are live.
Demo data example of a sources report for the last 30 days: 248 conversations and 62 appointments set. Website chat 128 conversations and 31 appointments; inquiry forms 74 and 18; window-sticker QR codes 22 and 7; service-lane QR codes 15 and 4; weekend-event QR code 9 and 2.
FAQ
Questions about chat, forms and QR
Installing the chat, where submissions go and what each code can do.
How do we add the chat to our website?
Add it to your site with a short embed snippet. You choose the logo, greeting and which Aria agent answers in Aria Lab, and you can test the agent in a private sandbox before it reaches a customer.
What does the chat widget show visitors?
Your logo, your greeting and the Aria agent you choose, with “Powered by QualiFlow” shown by default. Each visitor sees only their own conversation.
Where do form submissions go?
Into the same Intake as every other lead. Real shoppers are linked to the right customer and answered, while job applications and vendor pitches go to the right place instead of your sales team.
Can a QR code point to something other than chat?
Yes. Each code links to a form, survey or tracked link, so you know which window sticker, service lane sign or event table started the conversation.
Will Aria discount a car to win the chat?
No. Aria gives the listed price from your verified inventory and never invents discounts, payments or promises. Pricing questions go to your sales managers.
Every lead gets a reply
Never leave a lead waiting until morning.
Aria answers, qualifies and books test drives around the clock, in English, Spanish and French, inside the rules you set.
Set up your workspace in minutes. Nothing goes out to customers until you switch Aria on.
