AI agents for car dealerships Meet Aria

Every lead gets a reply. In seconds, day or night.

Shoppers who wait end up at the store down the road. Aria, QualiFlow’s AI agent for car dealerships, answers every lead the moment it lands.

Sign up See how it works
  • Nights, weekends & holidays
  • One-click takeover

One AI agent across every channel your shoppers use

  • Text (SMS)
  • Phone calls
  • Facebook Messenger
  • Instagram
  • WhatsApp
  • Email
  • Website chat
  • Forms & QR

Replies in English Español Français

24/7, including nights, weekends and holidays

Why it matters

Speed to lead decides who gets the appointment.

Every internet lead is a shopper with a phone in hand and other dealers one tap away. Answer while they’re interested and you get the conversation, the test drive and the chance to earn the sale. Wait until morning, and the store down the road may get there first.

14%

of dealerships failed to personally respond to a website shopper in 2026 mystery shops

Source: Pied Piper PSI, 2026

With Aria: a real reply to every lead, not an auto-acknowledgement.

50%

more units sold from the same internet leads, historically, when a dealer goes from poor to excellent lead handling. Pied Piper’s score blends speed and quality.

Source: Pied Piper PSI, 2026

With Aria: fast replies drawn from your real inventory and published policies.

$586K

estimated ad spend for the average franchised dealership in 2025. Those leads are already paid for.

Source: NADA Data, 2025

With Aria: every lead you paid for gets a reply, day or night.

Nearly 7×

more likely to reach a real conversation with a decision maker when companies replied within an hour, versus an hour later (42 U.S. companies studied)

Source: Harvard Business Review, 2011

With Aria: designed to reply to texts in 5 to 10 seconds.

Numbers are industry research, not QualiFlow results. “With Aria” lines describe what the product does.

One lead after closing, booked in minutes

  1. Tue 11:42 PM

    Lead arrives

    A text about the gray 2021 Highlander XLE

  2. 11:42 PM

    Aria replies

    Designed to reply to texts in 5 to 10 seconds

  3. 11:45 PM

    Test drive booked

    Saturday 10:30, confirmed by the shopper

ROI calculator

What are slow replies costing you?

Enter your monthly leads and how many get a reply within 5 minutes to see how many wait. Add your own rates in the full calculator to estimate what faster replies could be worth.

Open the full calculator

How it works

From first message to a ready opportunity

Aria does the routine work in seconds. Your people get the moments where a person adds value.

  1. Step 1

    A lead arrives

    A form, text, call, message, email or chat lands. QualiFlow records it once and links it to the right customer.

  2. Step 2

    Aria replies in seconds

    On the same channel, in the shopper’s language, from your verified inventory and published policies.

  3. Step 3

    Qualifies and matches inventory

    Budget, timing, trade-in and payment intent, then the units on your lot that actually fit.

  4. Step 4

    Books and reminds

    Real open times only, confirmed after the booking succeeds, with reminders that stay current.

  5. Step 5

    Hands your team a ready opportunity

    Your salesperson gets everything Aria learned, plus the next step, before the customer walks in.

See the full lifecycle

See Aria answer

It’s 11:42 PM. Aria is already answering.

A shopper texts about a used Highlander long after your BDC has gone home. Aria replies in seconds, confirms the unit and its listed price from your real inventory, and books Saturday’s test drive once the shopper says yes.

  • Answers from your verified inventory, never invented prices
  • Books only real open times, confirmed by the shopper
  • Your team takes over any conversation with one click

Try another lead

An 11:42 PM text about a used Highlander, answered in seconds and booked for Saturday before midnight.

Switch the phone to Spanish or French. Aria follows the customer’s language and never guesses it from a name.

Live view

See every lead, reply and booking as it happens.

The Overview puts first what needs you: shoppers ready for a salesperson, decisions waiting on a manager and everything Aria handled overnight, with response times you can trust.

  • Median and slowest reply times

    First meaningful reply, not auto-acknowledgements.

  • AI and staff handling, shown separately

    See exactly what Aria handled and what your team did.

  • Every count drills down to records

    Open any number to see the conversations behind it.

Solutions

From the first reply to the service lane

Nine solutions on one platform, grouped by what they do for your store. Start with lead response and switch on the rest when you’re ready.

Respond Answer every shopper on every channel

  • AI Lead Response & Qualification

    Every lead answered in seconds, day or night.

    • Replies around the clock, on every channel
    • Qualifies budget, timing and trade-in

  • Unified Inbox & Calls

    Every customer conversation, every channel, one inbox.

    • One history per customer
    • One-click takeover, clear ownership

  • Website Chat, Forms & QR

    Turn website visitors into real conversations.

    • A branded chat on your website
    • Forms and QR codes feed one Intake

Convert Turn conversations into showroom visits

  • Appointments, Test Drives & Reminders

    Test drives booked, confirmed and remembered.

    • Books only real open times
    • Reminders that stay current

  • Follow-up Journeys & Nurture

    Follow-up that remembers what every shopper asked for.

    • New arrivals matched to past shoppers
    • Stops on a reply, opt-out or sale

  • Sales Pipeline & Handoff

    Prepared opportunities, not cold tasks, for your sales floor.

    • A pre-visit brief for every appointment
    • Sold, funded and delivered kept separate

Grow Win the next sale and the next service visit

  • Aria Campaigns & Email

    Tell Aria who to reach and what to ask.

    • Eligibility checked for every recipient
    • Sent from your dealership’s own mailbox

  • Service & Owner Retention

    Keep owners coming back to your service lane.

    • Requests routed to the right advisor
    • Service-to-sales handoff

  • Analytics & Response Times

    See response times and outcomes you can trust.

    • First meaningful reply time
    • The funnel from lead to delivered

Compare all solutions

Built for every desk

Less chasing for every team in the store

Aria takes the routine first replies, questions and reminders off every desk. Each team gets the work that needs a person, already prepared.

Every lead you pay for gets a reply in seconds, at every rooftop, every hour.

  • First meaningful reply time as a median and the slowest cases, by store, source and channel
  • Every rooftop in one workspace, each with its own hours, team and inbox
  • AI and staff handling shown separately, so you see what Aria contributed

AI Lead Response Analytics

Your rules

Your team stays in control

You decide how much Aria does on its own. Proposals and campaigns always wait for a person’s approval, and nothing goes out to customers until you switch Aria on.

Three modes: Manual, Ask (you approve first) and Autopilot (within your rules).

  • One-click takeover

    Aria stops the moment someone takes over, including replies it had prepared but not yet sent.

  • Never invents prices or promises

    No made-up discounts, payments, APRs, trade values or bookings. Commercial decisions stay with your people.

  • Opt-outs honored instantly

    STOP is processed before Aria ever replies, and consent is tracked per channel and purpose.

  • Every decision explained

    Each action carries a plain-English card: what triggered it, what Aria checked and what happened.

Dealer scenarios

Three leads, three replies, three visits

Here’s how a week could play out at a dealership like Riverton Motors, a fictional store: an after-hours text, a car that finally arrived and a sold truck that didn’t cost a test drive.

  • Riverton Motors · Downtown

    An 11:42 PM text becomes a Saturday test drive

    Aria replied in seconds, confirmed the used Highlander was on the lot and booked 10:30 once the shopper said yes. The sales manager found it under Ready for salesperson at 8:00 AM.

  • Riverton Motors · Riverside

    The blue Tundra Limited that brought a shopper back

    The trim and color weren’t in stock. Three weeks later one arrived, QualiFlow matched it to the original visit and the shopper booked again with the same salesperson.

  • Riverton Motors · Two rooftops

    A sold truck, and a Saturday test drive saved

    The Tacoma sold the day before the appointment. Instead of a cheerful reminder about a sold truck, staff were alerted and Aria offered verified alternatives and a new time.

All stories

FAQ

Questions dealers ask

Straight answers about what Aria does, what it never does and how your team stays in charge.

See how it works

What is QualiFlow AI?

QualiFlow AI is an AI platform built for US car dealerships and dealer groups. Its AI agent, Aria, answers every lead in seconds, qualifies the shopper, matches your inventory, books test drives and appointments, follows up, and hands your team prepared opportunities with everything Aria already learned.

Will Aria make up prices, discounts or promises?

No. Aria answers from your verified inventory and your published dealership knowledge. It never invents prices, stock, discounts, payments, finance terms, bookings or policies, and it never quotes APRs, trade values or credit decisions. When a question needs a person, Aria tells the customer someone will follow up and flags it for your team.

Can my team take over a conversation?

Yes. One click stops Aria for that conversation, including replies it had prepared but not yet sent, and Aria resumes only when someone hands it back. You also choose the mode: Manual, Ask (you approve first) or Autopilot (within your rules). Proposals and campaigns always need a person’s approval.

Which channels and languages does Aria handle?

Text (SMS), phone calls, Facebook Messenger, Instagram, WhatsApp, email, website chat, forms and QR codes, depending on your setup. Aria talks with customers in English, Spanish and French, follows them when they switch mid-conversation, and never guesses a language from a name or location. The dashboard itself is in English.

Does Aria really answer after hours?

Yes. Aria replies to inbound conversations around the clock, including nights, weekends and holidays. Messages Aria starts on its own, such as follow-ups, are rechecked against quiet hours in the customer’s local time before they go out.

How are opt-outs and consent handled?

Opt-outs such as STOP are honored instantly, before Aria ever replies, and they cancel messages already queued in journeys and campaigns. Consent is tracked per channel and purpose, and every proactive message is rechecked right before it goes out.

Does it work for dealer groups with several rooftops?

Yes. One workspace holds every rooftop, each with its own hours, timezone, team and inbox. A location switcher shows each person only the stores they’re allowed to see.

What happens when I sign up?

You create an account with your name, email and password and land straight in your dashboard. Nothing goes out to customers until you connect your channels and switch Aria on, and importing contacts never starts outreach on its own.

Every lead gets a reply

Never leave a lead waiting until morning.

Aria answers, qualifies and books test drives around the clock, in English, Spanish and French, inside the rules you set.

Sign up See how it works

Set up your workspace in minutes. Nothing goes out to customers until you switch Aria on.