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Aria Campaigns & Email: Tell Aria who to reach and what to ask.
Pick the customers and write a plain-English instruction, such as “ask these shoppers if they’re still looking.” Aria plans the outreach for your approval, sends it and handles every reply by text, email or phone.
- A manager approves every launch
- Opt-outs excluded per recipient
- Sent from your own mailbox
Example of an Aria campaign plan at Riverton Motors: the BDC manager’s instruction reads “Let them know the new hybrid shipment arrived and offer a test drive this week.” Aria proposes texting first and emailing where there is no text permission. Of 186 selected customers, 168 are eligible, 11 opted out and 7 have no permission, each excluded with its reason. The plan waits for a manager to approve it. After approval, replies continue in the Inbox and a test drive is booked.
The problem at your store
Your best lists sit in spreadsheets while replies go nowhere.
Aged leads and past customers sit in exports, and BDC call lists take days to work. Mass emails go out from no-reply addresses, so the customers who answer are never heard, and every send looks the same.
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Lists that never get worked
Last quarter’s shoppers and past customers sit in spreadsheets nobody has time to open.
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Call lists that take days
Working a few hundred names by hand ties up the BDC, and the list goes stale while it waits.
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Replies sent to no-reply
Generic emails from a no-reply address lose the customer who writes back, and every send looks like the last one.
What the research says Industry research, not QualiFlow results.
The aged leads on your lists were already paid for.
$586K
estimated ad spend for the average franchised dealership in 2025, the spend that produces internet leads
Capabilities
Outreach you approve, replies Aria handles
Campaigns start from an exact list and a plain-English goal, and every launch waits for a manager’s approval.
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Exact audiences
Pick individual customers or saved lists. The batch is frozen at launch and never silently grows.
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Instructions, not workflows
Give Aria a goal and an optional script. Aria turns it into a plan you review before you start or schedule it.
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Eligibility checked for everyone
Opt-outs, missing permissions, quiet hours and channel readiness are checked per person, with the reason for each exclusion.
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Replies stay in context
Replies continue in the customer’s existing conversation, and Aria keeps working toward the campaign goal.
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An email builder for dealers
Templates, vehicle cards from verified inventory, HTML import, desktop and mobile preview, test sends and scheduling.
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From your dealership’s mailbox
Email goes from your own connected mailbox, and replies come back to your Inbox. There is no QualiFlow fallback sender.
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Every launch is approved. A person with permission approves each campaign, in every mode, including Autopilot.
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Pause or cancel anytime. Opt-outs cancel queued messages instantly, across campaigns and journeys.
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Results with honest denominators. From sent to replied, booked and sold, so a small list never hides behind a big percentage.
How it works
From a list and one sentence to booked test drives
Every campaign follows the same four steps, and nothing goes out until a person approves it.
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Pick exactly who
Choose individual customers or a saved list. The batch freezes at launch.
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Tell Aria the goal
Write it in plain English, with an optional script for tone and must-say details.
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Review and approve the plan
See who is eligible, who is excluded and why, then start now or schedule it.
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Aria handles every reply
Replies land in the customer’s conversation. Aria answers, qualifies and books, and your team can take over anytime.
The hybrid shipment just landed
Picture the BDC manager at Riverton Motors, a fictional dealership, who wants last quarter’s hybrid SUV shoppers to know. Here is how one instruction turns into booked test drives.
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Monday, 4:00 PM
The BDC manager selects shoppers from last quarter who asked about hybrid SUVs but didn’t buy.
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Monday, 4:05 PM
The instruction: “Let them know the new hybrid shipment arrived and offer a test drive this week.”
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Tuesday, 9:40 AM
The review screen shows who is eligible, who opted out and who lacks text permission. The sales manager approves the plan.
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Tuesday, from 10:05 AM
Replies flow into the Inbox, and test drives land on the calendar, like Casey’s Thursday drive in a RAV4 Hybrid.
What you can measure
Results from sent all the way to sold
Each campaign reports what happened to every recipient, with the denominator shown, so you know exactly how a list performed.
- Selected, eligible and excluded, with the reason for every exclusion
- Sent, delivered, replied, booked and sold, each with its denominator
- Replies and test drives by channel and by recipient
- Pauses, stops and corrections recorded on the campaign
The report shows demo data for a fictional store. Your numbers come from your own campaigns once sending is switched on.
Demo data example of a campaign report for the hybrid SUV shoppers campaign: 186 customers selected, 168 sent, 41 replied and 12 test drives booked. 18 customers were excluded before sending: 11 opted out and 7 had no contact permission. Funnel: 168 sent (90% of 186), 161 delivered (96% of sent), 41 replied (25% of delivered), 12 test drives booked (29% of replied) and 3 sold (25% of booked).
FAQ
Questions dealers ask about campaigns
Straight answers about approval, opt-outs, replies and email.
Is this mass texting?
No. You pick an exact list of customers, and each one is checked for opt-outs, permission for that channel and quiet hours before anything goes out. A manager approves every launch, and the reason for each exclusion is shown.
Who approves a campaign?
A person with permission to launch campaigns approves the plan before it starts, in every mode, including Autopilot. You can pause or cancel a campaign at any time.
Where do the replies go?
Into the customer’s existing conversation in your Inbox. Aria keeps working toward the campaign goal, answering questions, qualifying and booking, and your team can take over with one click.
Which address does campaign email come from?
Your dealership’s own connected Google, Microsoft or business mailbox. There is no QualiFlow fallback sender, so replies come back to you.
Can we use our own email designs?
Yes. The email builder works from templates or your own HTML, adds vehicle cards from verified inventory, and lets you preview on desktop and mobile and send a test before you schedule.
Every lead gets a reply
Never leave a lead waiting until morning.
Aria answers, qualifies and books test drives around the clock, in English, Spanish and French, inside the rules you set.
Set up your workspace in minutes. Nothing goes out to customers until you switch Aria on.
