About QualiFlow

We think every lead deserves a reply.

Shoppers reach out at all hours, on every channel. We built QualiFlow so every one of them hears back in seconds, and so dealership teams spend their time where people matter most: with customers.

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Our mission

Every lead gets a reply. Every person gets time back.

QualiFlow exists to do two things at once for a dealership: make sure no customer is left waiting, and take the routine work off the people who would rather be with customers.

Every lead gets a reply

Day or night, on the channel the shopper picked, in English, Spanish or French. Aria is designed to send a first reply in seconds, with real answers from your inventory and your rules, not a “we’ll get back to you.”

People spend their time with customers

Aria takes the first reply, the qualifying questions, the reminders and the follow-ups. Salespeople, BDC reps and service advisors get prepared opportunities and only the decisions that need a person.

Why we built QualiFlow

The dealership lead problem, in plain words

A dealership pays for every internet lead it gets: the website, the listing sites, the search ads, the social posts. Then the lead arrives at 11:42 on a Tuesday night, or on a Saturday when every salesperson is with a customer, or in Spanish when the one bilingual rep is off.

Nobody at the store is doing anything wrong. The BDC is working a call list that never ends. Salespeople are on the lot. Service advisors are answering status calls in the lane. The lead just waits, and the shopper keeps shopping.

We didn’t think the answer was asking people to work faster.

The answer was making sure the first reply never depends on someone being free, and handing people the work only they can do: the test drive, the numbers, the handshake, the relationship.

So we built Aria to answer every lead in seconds, and built QualiFlow around Aria so your team can see what it did, approve what matters and take over any conversation with one click.

What we believe

Six principles we build by

They decide what Aria is allowed to do, what it never does, and who stays in charge.

  • Speed is a courtesy

    A shopper who reaches out deserves an answer while they’re still holding the phone. Every lead gets a first reply in seconds, nights and weekends included.

  • Never invent a price or a promise

    Aria answers from your verified inventory and published dealership knowledge. Payments, trade values, discounts and policies come from your people, never from a guess.

  • People make the decisions that matter

    Choose Manual, Ask or Autopilot. Proposals and campaigns always need a person’s approval, and anyone can take over a conversation with one click.

  • Consent comes first

    Opt-outs are honored instantly, before Aria ever replies. Consent is tracked per channel and purpose, and every proactive message is rechecked right before it goes out.

  • Speak the customer’s language

    English, Spanish and French from the start. Aria follows the customer when they switch, never guesses a language from a name, and keeps prices and dates identical in every language.

  • Built for the way dealerships work

    Showroom, BDC, service lane and the desk. Every rooftop in one workspace with its own hours, team and inbox, in the words your people already use.

How it’s built

Aria does the routine work. Your team does the rest.

Aria takes the repetitive work off your team’s plate and hands people the moments that need a person, with the brief ready.

Aria handles

  • The first reply, in seconds, on every channel
  • Qualifying questions, remembered with their source
  • Inventory matches from your verified stock
  • Bookings confirmed only when the calendar says yes
  • Reminders and follow-ups that always have a reason

Your team handles

  • The test drive, the walkaround and the handshake
  • Pricing, trade values and the desk
  • F&I, funding and delivery
  • Approvals, exceptions and anything sensitive
  • Any conversation they choose to take over
  • A decision card for every action: trigger, evidence, policy and outcome
  • Opt-outs processed before any AI step
  • Nothing goes out to customers until you switch Aria on

Careers

Help every dealership answer every lead

We’re building QualiFlow for the people who sell and service cars. If that sounds like your kind of work, see how we hire and what we’re looking for.

See careers

Every lead gets a reply

Never leave a lead waiting until morning.

Aria answers, qualifies and books test drives around the clock, in English, Spanish and French, inside the rules you set.

Sign up See how it works

Set up your workspace in minutes. Nothing goes out to customers until you switch Aria on.